How can I track my package?
If tracking stats are available, you'll be able to track your package using the Your Orders page. Click "Track Package" next to the delivery you need to follow.
Why isn't there tracking information for my order?
If you can not see any tracking data in your shipment plus the estimated delivery date hasn't yet passed, your package should still arrive when they're due. You could find some common reasons why tracking stats are unavailable on our Tracking Shipments Help page.
Why orders do not qualify for FREE Shipping
Each items ordered plus the shipping address have to be eligible for FREE Shipping. FREE Shipping page has further information about what items and addresses meet the criteria.
To take advantage of FREE Shipping:
- Place at the very least $25 of eligible merchandise in the Shopping Cart.
- Begin checkout.
- Ship your items to one single U.S. address.
- Select "Group my items into as few shipments as possible" when your shipping preference.
- Select FREE Shipping as the shipping speed. The transaction will be delivered within 5-8 working days after all of the items are available to ship (including pre-order items).
- Place your order, and enjoy the free shipping!
We gladly accepts orders from the world over. Available products, shipping rates and costs can vary according to the delivery address for your order.
To determine the shipping rate information specific to your order's destination, find your region.
There may be limitations on where and whether vendors offer international shipping. To read more, visit our the vendors international shipping details page.
Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.
These items can be shipped to almost all destinations outside the U.S.:
- VHS videos
Additionally, some products in the following categories:
- electronic devices
- health and personal care
- home and garden
- industrial and scientific
- pet supplies
May be shipped to the following countries:
- Costa Rica
- Czech Republic
- Hong Kong
- New Zealand
- Saudi Arabia
- South Africa
- South Korea
All products shipped to these countries via Priority International Shipping, and in certain cases product shipped via Standard or Expedited International Shipping, are contained in the program and an import fees deposit is collected with them. For further info about this particular service sell the vendors shipping details webpage.
* Note: Books which need special handling because they're extremely heavy (like, multi-volume sets) cannot be shipped outside the U.S. If this is the situation, it will be noted within the product detail page.Returns & Replacements
The aforementioned terms (including, if applicable, terms relating to the Import Fee Deposit) also relate to the shipment of any replacement product which could be shipped if there is an issue with the shipment. Any time you return a product to us, you're the exporter from the destination country. Title and chance of loss transfer to us upon receipt at our fulfillment centers. For more information please makes use of the "Contact Us" form page.
When you should Expect to have Your Order
Our estimated delivery date for your order relies how soon we are able to obtain and ship your items, your shipping address, and also the shipping speed and options you select. Items Requiring Special Handling
Some items, such as bulky media items, large TVs, and certain perishable products require special handling and shipping methods (which include Expedited Chilled Shipping). You can find info about these materials along with shipping requirements and charges from the sellers product delivery web page.
Shipping to APO, FPO, or DPO
Standard Shipping Deliveries usually takes longer--up to A 3 week period for APO, FPO, or DPO addresses.
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